Articles

Are there any hidden costs or setup fees ?

No there is no hidden cost.
Are you a Reseller ?

No we are not RESELLER, We are maintaining our owned physical data center in Bangladesh and...
Can I show commercial advertise on my web site ?

Yes, You can do it.
Can I upgrade any time?

You can upgrade anytime smoothly and seamlessly without any downtime, due to the fact that we...
Do you allow adult contents ?

Yes, We allow legal adult contents in our USA data center servers only, but before hosting any...
Do you have a site builder ?

We have installed RVSitebuilder cPanel add on for you. You may see a DEMO here.
Do you offer Multi language supported control panel ?

Yes, We have installed RVSkins for cpanel that supports Multi language.
Do you offer Shell access ?

Sorry, we do not offer shell access.
Do you offer a Money Back Guarantee ?

We offer 30 Days unconditional Money Back guarantee.
Do you suppport video streaming ? Have you installed supported codecs ?

Yes, We have installed codecs necessary for a video streaming / sharing site. The binary paths...
How long does it take to setup my account ?

Your account will be setup instantly & account info will be emailed to you.
How long you have been in business ?

XeonBD is established in November 2004. We are constantly growing up each & every day.
How to change IP address

Goto www.whatismyip.com, and write down your current IP address. Read following thread to find...
How to transfer your website to XeonBD with zero downtime?

The only requirement is that you do not delete your current web hosting account until your new...
If I go over my bandwidth limit for the month, what happens?

We will disble your web site temporarily. You will not be charged for overage fees and will be...
Server Uptime and Network Uptime Guarantee/SLA

We guarantee that our Bangladesh data center network and power will be functioning 99.9% of the...
What about support ?

We provide support through email and support tickets only. We don't offer support thorugh phone.
What is Best Effort Support?

Best Effort Support means that we will try to solve any problem you have with your server,...
What is WHMCompleteSolution?

WHMCS is the complete all-in-one client management, billing & support solution for Web Hosts...
What is the shared/dedicated bandwidth port commitment?

Shared bandwidth port and dedicated bandwidth port offered with the services that hosted in our...
What is your uptime guarantee ?

We have a 99.9% uptime guarantee.
What kind of payment methods do you accept ?

For your convenience, we Accept payments from the following payment methods so feel free to pay...
What version of MySQL are you running ?

XeonBD currently runs Mysql 5.0.81-community.
Will you place advertise on my web site ?

No, We will not place any advertisement on your site.